Patentcenter trouble tickets

These are critical problems, things that simply must get fixed in Patentcenter.  See also a list of Feature requests, things that would be nice, things that could be improved.  See also Good things about Patentcenter.  Please join the Patentcenter listserv.  See Patentcenter blog postings.

  1. CP1 – April 30, 2020 – CO – Web-based Form 85B loses initial capitalization for assignee city name (see article) – fixed May 12, 2020.
  2. CP2 – April 30, 2020 – CO – Web-based Form 85B fails to auto-load into USPTO system for front page of issued patent (see article)
  3. CP3 – April 23, 2020 – CO – Web-based forms render into IFW in color and gray scale (see <a href=”article)
  4. CP4 – April 30, 2020 – CO – Corrected ADS loses things (see article) – example is Patentcenter submission 60013473
  5. CP5 – April 30, 2020 – CO – Corrected ADS fails to auto-load into USPTO systems (see article)
  6. CP6 – April 27, 2020 – CO – “Send email” button missing (see article)
  7. CP7 – April 26, 2020 – CO – Supplemental content fails to match PAIR (see article)
  8. CP8 – April 23, 2020 – CO – Reel number displayed wrong (see article) – fixed May 12, 2020.
  9. CP9 – April 23, 2020 – CO – EPO missing from priority claim drop-down menu (see article)
  10. CP10 – December 28, 2019 – CO – should say “fewer”, not “less”, for inventor count (see article)
  11. CP11 – April 30, 2020 – CO – The hourglass (the sort of wheel thingy) remains in view and keeps spinning long after the requested action has actually finished.
  12. CP12 – Search by attorney docket number needs to be just as easy as it is in Private PAIR
  13. CP13 – May 3, 2020 – KK – Unable to file change of address for expired provisionals
  14. CP14 – May 3, 2020 – KK – Receive “wrong page size” error when correctly sized page is uploaded
  15. CP15 – May 3, 2020 – KK – Blank window when reviewing document that was uploaded as DOCX and converted by USPTO to PDF.  Also, conversion from DOCX to PDF creates issues with formatting of document (headers, footers, title, error messages shown in converted document)
  16. CP16 – May 4, 2020 – CO – application has a First Office Action Prediction in PAIR but there is no First Office Action Prediction in Patentcenter.  This is EBC trouble ticket number 1-690814254.
  17. CP17 – May 4, 2020 – CO – application has a class and subclass in PAIR but has no class or subclass in Patentcenter.
  18. CP18 – May 6, 2020 – KK – Continue button for accessing  Payment Window Status and Fees page is unselectable unless checkbox next to Statement by Small or Micro Entity of Delay Due to COVID-19 Outbreak is checked (to continue without checking this box, you have to click within already-populated Application Number and Patent Number boxes).
  19. CP19 – May 6, 2020 – KK – Pop-up windows (such as when selecting document types when uploading PDF documents to be split) are cut off/partially off-screen when viewing in an other-than-maximized window.
  20. CP20 – May 6, 2020 – KK – Fee payment process split among multiple pages.  It’s unclear from the first page that you can make additional selections for fee payment on the following page.  All available fee payment options should be presented on a single page.
  21. CP21 – May 6, 2020 – KK – Should be able to directly access Patent Center home page when selected from USPTO home page.  Currently, selecting Patentcenter from USPTO home page brings you to landing page with information about Patent Center, and you must then click a further “Patent Center” link.
  22. CP22.  May 9, 2020.  CO — It is impossible to do a follow-on filing in any 35-series (Hague Agreement) case.  See blog article.
  23. CP23.  May 11, 2020.  CO — Patentcenter wrongly says that every user is unable to access any customer number in Patent Center or in PAIR.  See blog article.
  24. CP24.  May 18, 2020.  CO — In the web-based issue fee payment form (85B), EFS-Web permits use of an umlaut in the city name for the assignee.  But Patentcenter pukes on an umlaut in the city name.  Patentcenter needs to be corrected so that it permits use of the same character set that EFS-Web permits.
  25. CP25. May 26, 2020. RB – PTO Form AIA 14 information is not automatically retrieved and populated into Patent Center when attempting to file a new patent application.
  26. CP26.  June 5, 2020.  CO — Patentcenter mishandles diacritical marks in PTO Form AIA 14.  See blog article.